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How can I find out if my vehicle has been towed?
For tow inquiries, please contact the Police Department at (650) 780-7100.
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How can I find Sex Offender information?
Megan's Law (https://www.meganslaw.ca.gov/Disclaimer)
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How can I get my vehicle out of impound?
All vehicles towed by RCPD must have a release form issued by the Police Department before the tow company can release them. Eligible vehicles are released in person ONLY to the registered owner of the vehicle at Redwood City Police Department.
The owner must supply a valid California driver's license and pay the release fee to the Redwood City Police Department. The owner may also have to supply current valid registration depending on the reason for the tow. If the owner does not have a valid California driver's license, then they must bring a valid California licensed driver with them.
After obtaining a vehicle release form from the Police Department, the owner must take the form to the tow company, where all towing and storage fees must be paid to the tow company.
If your vehicle was repossessed in the City of Redwood City (excluding unincorporated areas), you will need to pay a $15* fee (payable by cash or check only) to the Redwood City Police Department. You must be the registered owner of the vehicle and present a valid California driver's license.
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How can I learn more about Identity Theft?
• Department of Justice (https://www.justice.gov/criminal/criminal-fraud/identity-theft/identity-theft-and-identity-fraud)
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How can I obtain a copy of a police report or traffic report?
Police reports may only be released to authorized parties and in accordance with State law. Reports involving certain types of crime (i.e. juvenile cases and some sex-related crimes) cannot be released to anyone except district attorneys or law enforcement agencies.
• To determine if a report can be released to you, or for information about the status of your report, please contact the Records Unit at (650) 780-7100.
• To obtain a copy of a releasable police report (i.e. theft, property damage or loss, incident reports, traffic accidents), you must be a named involved party to the case (not merely a witness).
• The processing and copying fee for all police reports can be found on the fees page
• If you are involved in a traffic collision and would like to purchase your report online, you can do so by going to https://policereports.lexisnexis.com/.
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How can I report a broken street light or traffic light, flooding, graffiti, abandoned vehicles, broken parking meters, traffic or parking concerns, code enforcement issues, and more?
The City of Redwood City has an easy to use tool which allows residents, businesses, and visitors access to local government services, 24-hours a day, 7 days a week. myRWC is a smartphone application that serves as a tool for reporting and communicating issues that need attention. Requests are routed to the appropriate Redwood City department for resolution and you can track the status right from your phone.
Request Service / Report a Problem
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How do I make a traffic accident report?
A traffic collision report will be completed under the following circumstances:
• The traffic collision occurred within the City of Redwood City.
• A person involved in the traffic collision has been injured (complaint of pain is considered injury) or dies.
• One of the drivers is under the influence of alcohol or drugs.
• One of the drivers has fled the location without stopping to exchange information or check on the welfare of the other parties involved.
• City property is involved (City vehicle, light post, signal post, etc.).
Call 911 in cases of emergencies, or call (650) 780-7100 for non-emergencies.
Any person involved in a traffic collision can go to the police station to make a report. The report should be made as soon as possible. The person reporting the collision needs to bring along the following information:
• The time and location (street address/cross streets) where the collision occurred.
• The license plate number of the vehicle he or she was driving when they were involved in the traffic collision.
• Driver's license.
• Insurance information (name of the insurance company and their policy number).
• The names, addresses, and phone numbers of all passengers in their vehicle.
• If known, the license plate numbers, names, addresses, and phone numbers of all other involved drivers and passengers.
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How to Report a Missing Person?
You may initiate a Missing Person's Report by contacting the Redwood City Police Department. Contrary to popular belief, law enforcement agencies in California do not require a person to wait a specific period of time before reporting a missing person. An officer will be dispatched to take the initial report. The Detective Bureau will then conduct a follow-up investigation.
If available, a photograph of the missing person should accompany the report.
Please note: According to California Department of Justice guidelines, the investigating agency is normally the agency in which the missing person lives. If the missing person does not reside within the City of Redwood City, a courtesy Missing Person's Report will be completed and then distributed to the concerned law enforcement agencies where the missing person lives and was last seen.
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What are the reporting requirements if I've been involved in a traffic accident?
A traffic collision report will be taken when one of the following reporting criteria is met:
• A person involved in the traffic collision has been injured (complaining of pain is considered injury) or dies.
• One of the drivers is under the influence of alcohol or drugs.
• One of the drivers has fled the location without stopping to exchange information or check on the welfare of the other parties involved.
• City property is involved (City vehicle, light post, signal light, etc.).
• A traffic collision report may be taken for property damage only, at the request of one of the parties.
More information can be found here (https://www.dmv.ca.gov/portal/file/report-of-traffic-accident-occurring-in-california-sr-1-pdf/).
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What can be done about illegally parked vehicles, such as those blocking a driveway?
Contact the Police Department at (650) 780-7100. An officer will be dispatched to the location and may issue a citation to the vehicle in violation, arrange to have it moved, or have the vehicle towed.
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What can I do about my noisy neighbors?
A noisy neighbor may create a disturbance by having a loud television, stereo, or radio. These types of complaints are best handled by a resident's local police station because the loud noise is intermittent, occasional, or spontaneous. A loud party is also best resolved by the officers assigned to the area.
The Community Coordinating Activities Team (CCAT) is responsible for the investigation of complaints of ongoing and aggravated noise which require monitoring with sound level meters or which are of a habitual nature.